Business Process

Business Process​

Understand The Needs

Our project team leader will lead the team to connect with you, understand your design needs, technical needs, and your brand trend and product tonality, as well your price requirements, and provide you with design solutions that match your needs and product recommendations are for you to choose from.

Sampling

Once the prototype plan is confirmed, we will goes to the stage of prototype proofing. Before proofing, we will check again whether the details of the proofing have covered all your previous requirements. Conventional samples are completed within 7-10 days. If special processes are required, we will complete them within 14 days. For samples that need to be moulded, the moulding time will also be controlled within 1 week. If you choose the ones are samples in stock, that will be FREE for you. 

Sampling
Business Process​

Sampling Testing

Once the sample is completed, we will send you the sample for testing purpose, please combine our packaging material with the filling material to ensure the functionality and compatibility of the packaging for your product. During this process, we will closely back up to meet your needs.

Confirmation of Pre-Production Sample

In the order stage, we sign a contract and please arrange to pay the deposit. Before entering the mass production, we will first confirm the pre-production sample of the mass product for you. The significance of the pre-production sample is to ensure the entire batch of mass products while meeting your requirements

Business Process​
Business Process​

Mass Production

Our daily production capacity reaches 5,000-10,000 pieces. The shortest production lead time is 35 days (after the pre-production sample is confirmed) for regular order quantities, and partial shipments can also be arranged. Our quality team and system will strictly operate and inspect according to the specifications to ensure that the products are 100% qualified and shipped.

Delivery

The goods will be arranged to be shipped out within 24-48 hours upon receive the payment. The completed bulk goods will be packed in customized foam boards and put into boxes, and sealed with vacuum to ensure the safety of the products. We have cooperated with well-known logistics companies for many years. During these years, we have no customer complaint for delivery.

Business Process​
Business Process​

After Sale Service

After you receive the goods, the project leader will regularly communicate with you about the use of the product to ensure that any needs in your use process are resolved.

If your situation is not covered by the above, please feel free to contact email: commercial@sustainable-bamboo.com for the solution that suits you.